Security
Enterprise plans can restrict Docuplete access to specific IP addresses or CIDR ranges. Only requests from allowlisted networks reach your account — preventing access from unauthorized locations, even with valid credentials.
What it covers
Technical details
Access to your Docuplete account is restricted to the IP addresses or ranges you specify. A request from any other IP — even with valid credentials — is blocked before it reaches your account.
If credentials are compromised, IP allowlisting prevents an attacker from a different network from using them. Access is restricted to your office network, VPN, or other authorized ranges.
Specify individual IP addresses or CIDR ranges (e.g. 203.0.113.0/24) to allowlist entire subnets — useful for offices with dynamic IP pools or distributed team locations.
IP allowlisting applies to your Docuplete account access — not to client-facing interview links. Your clients can still complete their interviews from any location.
Pair IP allowlisting with SAML SSO for a layered enterprise security posture: access is restricted by network and by identity provider policy simultaneously.
IP allowlisting is available on the Docuplete Enterprise plan. Configure it from your account security settings as part of enterprise onboarding.
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