Security
Client interview answers submitted through Docuplete are encrypted at rest using AES-256-GCM authenticated encryption. Field values are not stored in plaintext — they are protected with the same encryption standard used by modern secure systems.
What it covers
Technical details
AES-256-GCM is an authenticated encryption algorithm. It provides both confidentiality (data cannot be read without the key) and integrity (any tampering with the ciphertext is detectable on decryption).
Client interview field values — the answers submitted through the guided interview — are encrypted at rest using AES-256-GCM. This protects sensitive client data such as SSNs, dates of birth, and financial information.
All data is transmitted over HTTPS (TLS). AES-256-GCM at rest and TLS in transit together provide end-to-end protection of client data through its entire lifecycle in Docuplete.
AES-256-GCM answer encryption is on by default for Pro, Developer, and Enterprise plans. There is no configuration required — sensitive client data is protected automatically.
Encryption works alongside multi-tenant isolation — your client data is cryptographically separated from other organizations' data and cannot be accessed without authorization.
Enterprise plans include additional security controls: IP allowlisting, SAML SSO, and SCIM provisioning — further limiting who can access Docuplete and the encrypted data it holds.
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