Learn / Compliance
Know Your Customer (KYC) and Anti-Money Laundering (AML) are regulatory requirements that obligate financial services firms to verify client identities, understand the nature of their business, and monitor for suspicious activity.
KYC is the process of verifying the identity of a client before establishing a business relationship — and periodically throughout it. In the US, KYC requirements are primarily established by FinCEN (Financial Crimes Enforcement Network) under the Bank Secrecy Act (BSA) and the Customer Due Diligence (CDD) Rule.
The four core CDD requirements are:
AML refers to the broader set of controls a firm must maintain to detect and report money laundering — the process of making illegally obtained funds appear legitimate. AML programs include KYC as a foundation, and add transaction monitoring, suspicious activity reporting (SARs), and record retention requirements.
A standard KYC intake form for an individual client typically collects:
Certain clients trigger enhanced due diligence — a deeper level of scrutiny. EDD is typically required for PEPs, clients from high-risk jurisdictions, clients in high-risk industries, and any situation where standard CDD doesn't adequately explain the nature of the relationship. EDD involves additional documentation, senior management approval, and closer ongoing monitoring.
Manual KYC intake — paper forms or emailed questionnaires — creates data quality risks. Clients skip fields, handwriting is misread, and data is re-entered into systems with errors. Document automation addresses these risks:
💡 Docuplete's conditional interview logic is particularly useful for KYC: standard questions appear for all clients, enhanced due diligence questions appear only when triggered by PEP status, high-risk jurisdiction, or other flags.
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